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Following a total hip replacement:
A
patient's letter to a regional newspaper: "I would
like to take this opportunity to say a big thank you
to my consultant Mr S Blake regarding my recent hip
replacement operation on the NHS at Mount Stuart
Hospital. Your care and attention to detail was of
the highest standard." E.L.
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Following a total hip replacement:
A
patient’s thank you card to Mr Blake: “Thank you so
much for my new hip. As a Christian I really believe
God put me in your hands. I am so grateful and to
have the op in Mount Stuart was an added blessing. I
walked a mile and a half this morning!! It was
wonderful! Please also thank the anaesthetist – he
was amazing and of course all the staff.” K.B.
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Following a total hip replacement:
A
patient’s letter to Mr Blake: “To you and to all
your associates and collaborators, my thanks for the
professionalism and the magic which has returned the
active quality to my lifestyle!” A.H.
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Following a severe foot injury:
A patient’s letter to
Mr Blake: “Thank you once again from my wife and I,
for the confidence you gave me and the skill and
expertise you showed and administered in the
operation to save my foot.”
The same patient’s
letter which was published in a regional newspaper:
“I recently spent six days in Ainslie Ward at Torbay
Hospital having badly shattered my foot. The
paramedic team and ambulance staff attending me,
were first class. The X-Ray and CT Scan staff
ensured I was seen and promptly made ready for
surgery. I would also like to put on record that the
surgeon, theatre attendees, the ward staff of
Ainslie and also the catering staff and cleaning
staff could not have been more caring and reassuring
under extreme pressure. During my time in the ward,
which I believe, is classed as a Trauma Ward, I saw
dignity upheld and devotion in the care given to
elderly patients.
Throughout my six day stay standards did not drop
once. We folk in the Bay and surrounding areas are
fortunate that at a time of recession, together with
an obvious shortfall in funding and pay awards,
receive such dedicated service from these men and
women.” A.L.
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Following
a hip replacement:
A
thank you card to Mr Blake: “Just a small token to
show my appreciation of not only the excellent care
I received but many thanks for the rapidity of my
operation. I must say I was very impressed with Ella
Rowcroft Ward and all the staff involved. The NHS
receives many criticisms but I could not fault the
excellent treatment I received.” A.S.
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Following a complex fracture:
A patients letter to a regional newspaper: “Thank
you all. I was recently a patient for 10 days in
Torbay Hospital following an accident when I broke
my leg. I wish to thank all concerned in my
excellent care including the ambulance men, also
staff in the A&E and X-ray departments. My stay on
Ainsley and Ella Rowcroft Wards was made as
comfortable as possible by the cheerful, competent
nursing and housekeeping staff. I also thank the
theatre staff and surgeon, Mr Steve Blake, for doing
a difficult repair job. Many thanks to friends who
have sent numerous gifts, cards and get well
wishes.” S.D.
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Following knee replacements:
A thank you card to Mr Blake: “Thank you for your
expertise and skill in replacing both my knees and
giving me back my quality of life. P.S. I’m not
quite ready for water skiing yet!” B.M.
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Following a hip replacement:
A thank you card to Mr Blake: “Just a little token
of my appreciation for everything you have done for
me. Thank you so much! Enjoy the chocolates.” R.O.
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Following knee replacements:
A thank you card to Mr Blake: “All the family would
like to thank you for the operations and aftercare
by you and your team given to my husband recently.”
J.K.
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Following a total hip replacement:
A
patient’s thank you letter to Mr Blake: "Thank you
Mr Blake for your skill in performing my hip
replacement operation. I am completely free of pain
- indeed my life has been transformed!! Your
kindness and encouragement have been much
appreciated." C.B. |
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Following a total hip replacement:
A
patient’s letter to Mr Blake: “I would like to
express a heartfelt thanks to you for the successful
operation and also for your adherence to my special
request... You all deserve appreciation for the way
in which you make a stay in hospital as comfortable
and reassuring as possible.” P.L.
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Following a total knee replacement:
A
thank you card to Mr Blake: “I wish to express my
thanks and gratitude to you for all your knowledge
and expertise, and your caring team. My husband will
have a much better quality of life.” S.M.
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Following a total hip
replacement:
A
patients letter to Mr Blake’s secretary: “Would you
be kind enough to convey my grateful thanks to Mr
Blake and the team for doing such a wonderful job on
my hip. Everyone from day one to my discharge was so
helpful and informative, which really put me at
ease. I am now at home and making good progress, due
I am sure to the wonderful care received by you and
all the staff. Wishing all of you the very best for
the future. From one very grateful patient.” M.T.
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Following a total hip
replacement:
A
patient’s letter to Mr Blake: “Thank you very much
for the pictures of my hip, pre-op and post-op. They
are very clear and show extremely well the results
of your excellent surgery. My hip is
fantastically better than it was, and the care and
attention from all hospital staff, even the cleaning
staff, is very much appreciated. When you popped
into the ward to see me post op, the patient in the
bed next to mine, told me that he too was very
impressed with the way you spoke to me.” B.L.
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Following a total hip
replacement:
A
patient’s Christmas card to Mr Blake: “Thank you for
taking the pain away after my hip operation.” H.W.
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Following a total knee
replacement:
A
patients letter to Mr Blake: “Thank you so much for
all that you have done for me Mr Blake… Before my
surgery on my right knee, my right leg was becoming
quite bowed in shape, but now my leg is straight,
also I had pain before my operation, that has gone
too The x-ray of my new knee was amazing!! I
am making good progress.” I.B.
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Following a total knee
replacement:
A
patients letter to Mr Blake: “With heart felt thanks
to you and your wonderful team. I found them all so,
so sweet, caring and kind. I was very nervous but
they all put me at ease. I have never had real
surgery before. I think you are the most brilliant
surgeon, you can hardly see the stitches. Someone at
my church said my new knee is the best she has seen
so far. She has seen many, she is a retired matron.
She thought your work is brilliant. God bless you
all.” B.C.
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Following a knee arthroscopy:
A
patient’s Christmas card to Mr Blake: “Just to say
thank you so much for removing the ulcer in my knee
and improving my life tenfold! My knee hasn’t
swollen at all and I can ride my horse again with no
problems. Thank you for taking the time and
interest, and solving the problem.” L.B.
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Following a finger injury:
A
patient’s letter to Mr Blake: “I’m writing to thank
you, your surgical team and the nursing staff for
the care and diligence with which I was treated
during my stay. I was really impressed by the
professional and speedy way everyone went about
their jobs, but most importantly by the cheerful
demeanour and sense of fun exhibited by all the
staff with whom I came into contact. The blow of
loosing part of my finger was certainly softened by
the staff and their dedication to keeping patients
spirits high, for this I am truly grateful. Please
pass on my thanks when the chance arises. Many
thanks once again.” T.C.
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Following a femur (thigh bone)
fracture:
A
parent’s letter to Mr Blake: “ X is our son who is a
resident at a care home for handicapped people. He
broke his leg in a fall… He was well looked after –
surgically, medically, nursing. This letter is to
thank all concerned for the attention he received –
he is unable to articulate.” R.P
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Following multiple fractures
after a severe car accident:
A
grand daughters letter to Mr Blake: “I just wanted
to write and thank you for the care that you gave my
grandmother after her road traffic accident. We do
appreciate so much all that you did for her, and for
visiting us on the ward the next day after she took
a turn for the worse. Thank you too for explaining
to me on the phone the night before, so kindly all
that you were doing for her. It means a great deal
to know that she received such excellent and caring
medical treatment in the last days of her life – we
will always be grateful for that.” J.S.
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Following a humerus (upper arm
bone) fracture:
A
patient’s letter to Mr Blake: “I am unable to make
my appointment for family reasons so I thought a
letter of thanks to you personally would be
appropriate. … Please know that I will always be
profoundly grateful to you in particular and to
everyone else who have helped me through this
difficult episode and I would like to wish you the
very best in your future career wherever it may take
you. Once again many thanks.” W.S.
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Following a neck of femur (hip)
fracture:
A patient’s card to Mr Blake: “Just a
card to say a big thank you to everyone who
participated in repairing my fractured femur on
Sunday… I feel doubly grateful for the efficient
service which I received… I feel that special
service was awarded to me. Truly a Harrods service
in a Tesco store!!” J.C. |
